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AI training for companies: what Art. 4 AI Act requires

Since February 2025, companies that use AI must support the AI literacy of their team. Since July 2026 the rule is worded more softly. Here is what applies, and how we train.

As of: 24 September 2026

Art. 4 AI Act at a glance

WhoProviders and deployers of AI systems. A deployer is any company that uses AI at work, for example ChatGPT, Copilot or an AI assistant in customer service.
Since2 February 2025
WhatMeasures to support the AI literacy of staff and other people who use AI on the company’s behalf. Since the Digital Omnibus (Reg. 2026/1744) you do not have to guarantee a specific level of literacy.
FormatNot prescribed. Internal training, external advice or in-house workshops are all possible.
CertificateNone required, and there is currently no certification.
EvidenceRecommended: document who received which training, when and from whom.
FinesNo administrative fine for Art. 4 in the AI Act. Possible civil liability for damage.

What makes a good measure

  1. Take stockWhich AI tools does your team use, officially and unofficially, and for what?
  2. Train by roleAccounting needs different limits than development or sales.
  3. Practise on real tasksWith your own examples, not textbook cases.
  4. Know the limitsWhere AI makes mistakes, which data must stay out, when a person decides.
  5. Document itParticipants, date, content. That is how you show the measure.

How we train

Half or full days, on site anywhere in Austria or remote. Your team learns on its own tasks.

  • Strengths, weaknesses and safe use of AI at work
  • Prompting that holds up in daily work
  • Data protection: which data may go into which tool
  • Overview of the AI Act and what it means for your roles
  • On request: building your own n8n automations
All services

Frequently asked questions

Is AI training mandatory under the AI Act?

Not as a prescribed course. Art. 4 requires companies that provide or use AI to take measures to support the AI literacy of their staff. Training is the obvious measure, but there is no fixed format.

Do we need a certificate?

No. According to the AI service desk of the Austrian regulator RTR, there is currently no certification for this training. It makes sense to document who received which training and when.

Are there fines if we do nothing?

The AI Act itself sets no administrative fine for Art. 4. RTR points to possible civil liability if staff cause damage through a lack of AI literacy.

Is internal training enough?

Yes. RTR names internal training, external advice and in-house workshops as possible routes. What matters is that the measure fits the systems and roles in your company.

What did the Digital Omnibus change?

Regulation (EU) 2026/1744 softened Art. 4: instead of ensuring a sufficient level of AI literacy, providers and deployers must now take measures to support it. The duty still lies with the companies.

Sources

This page is a summary, not legal advice.

Plan training for your team

30 minutes: you tell us which tools your team uses, we suggest a format that fits.

Book a call